A super furious Riyadhi resident called out popular coffeehouse Starbucks due to being kicked out during prayer times. Reham Al Ajroush took to social media site Twitter to express her fury over supposedly being lied to, and told that no one is allowed inside the coffee shop during prayer timings.
She also mentioned that other cafés and restaurants don’t have that same rule
Dear @Starbucks u have to know that we DON’T ACCEPT kicking out of ur Branches here #SaudiArabia #Riyadh pretending that it’s not allowed to stay during prayer time while all the restaurants & cafes here #KSA DON’T have the same rule EXPECTED YOU!! This is SO RUDE & BAD IMAGE !???? pic.twitter.com/FFZz4laSyW
— Reham Al Ajroush رهام العجروش (@Rehammz) December 11, 2017
As it turns out, a few people in the Kingdom felt the same way
With user Reema agreeing and extending her gratitude to the Tweeter for bringing out the issue, as it had been a recurring one.
Thank you Reham for bringing up this issue as we all faced such rude act although we pay a lot for coffee expecting certain level of service
— Reema.S.M (@ReemaAlmahlasi) December 12, 2017
Alshaya customer service is awful; whether it’s Starbucks or any other brand. Expect generic, insensitive replies without any action at all. Starbucks & Starbucks Help, I guess, never reply to anything outside the US unless you’re sending thank you’s or toffee nut sighs #fail
— فوزي بن أحمد القاضي (@FawziAlkadi) December 12, 2017
Yeah it is totally unacceptable, the whole country is moving forward while this stuff is still happening in Starbucks! A supposedly global brand…
— Nasser (@Nasser_a87) December 11, 2017
The Al Shaya help desk responded to her tweet, however…
Good morning Reham, we are sorry to hear that, please DM us your contact details. Thanks
— M.H. Alshaya Co. (@AlshayaHelpDesk) December 11, 2017
What do you think of the situation?
It it normal for them to ask customers to leave the franchise until after prayers?